Privacy Policy

How we protect your information in Tanzania

Last Updated: December 26, 2025

Effective Date: January 1, 2024

Our Commitment to Your Privacy

Global Escapes Tanzania ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in Tanzania.

We comply with Tanzanian data protection laws and regulations, including the Personal Data Protection Act when applicable, and adhere to international best practices in data protection.

Information We Collect

Personal Information

  • Name, email address, phone number, and physical address
  • Passport details and identification documents required for travel arrangements
  • Payment information and billing details
  • Travel preferences, dietary requirements, and medical information (for your safety)
  • Emergency contact information

Travel Information

  • Travel dates, destinations, and itinerary preferences
  • Flight details and accommodation preferences
  • Travel insurance information
  • Special requests and preferences for your safari experience

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

Service Delivery

  • • Process and confirm your bookings
  • • Arrange travel logistics and accommodations
  • • Provide customer support and assistance
  • • Send booking confirmations and updates

Legal Compliance

  • • Comply with Tanzanian travel regulations
  • • Meet immigration and border control requirements
  • • Process payments and prevent fraud
  • • Maintain business records as required by law

Communication

  • • Respond to inquiries and provide information
  • • Send travel updates and safety information
  • • Share promotional offers (with consent)
  • • Request feedback and reviews

Safety & Improvement

  • • Ensure your safety during travel
  • • Improve our services and website
  • • Conduct market research and analysis
  • • Personalize your travel experience

Data Sharing and Protection

Who We Share With

We only share your information with trusted third parties when necessary for your travel arrangements:

  • Travel Partners: Airlines, hotels, lodges, and tour operators
  • Government Agencies: Immigration, tourism boards, and regulatory bodies as required by Tanzanian law
  • Service Providers: Payment processors, IT services, and marketing platforms (with strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of sensitive data during transmission
  • Secure storage with access controls
  • Regular security assessments and updates
  • Staff training on data protection principles
  • Limited access to personal information on a need-to-know basis

Your Rights Under Tanzanian Law

Right to Access

You have the right to request access to the personal information we hold about you.

Right to Correction

You may request corrections to any inaccurate or incomplete personal information.

Right to Object

You can object to the processing of your personal data for marketing purposes.

Right to Deletion

You may request deletion of your personal data, subject to legal retention requirements.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Booking Information

7 years from the completion of travel (for tax and legal compliance)

Marketing Data

3 years from last interaction (unless you unsubscribe earlier)

Website Analytics

26 months (for service improvement purposes)

International Data Transfers

As an international tour operator, we may transfer your personal data to countries outside Tanzania, including:

  • To your home country: For booking confirmations and communication
  • To service providers: Cloud storage and IT services may be hosted internationally
  • To travel partners: International airlines, hotels, and tour operators

We ensure all international data transfers comply with applicable data protection laws and implement appropriate safeguards where required.

Contact Our Data Protection Officer

For any questions about this Privacy Policy or your personal data, please contact:

Email: globalescapesaccess@gmail.com
Phone: +255 754 810 748

Address: Mikocheni B, Dar es Salaam, Tanzania

We are registered with the Tanzania Tourist Board (TTB) and comply with all relevant Tanzanian regulations.

Note: We may update this Privacy Policy from time to time. The latest version will always be available on this page.